NexstMall Back to School 2019 Terms and Conditions

NexstMall for Education individuals

Thanks for shopping at NexstMall. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you are exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at NexstMall. Please note that by placing an order with NexstMall, you agree to the terms set forth below along with Nexstgo Company Limited’s Privacy Policy and Terms of Use.


These eligible to purchase from NexstMall Back to School 2019 include faculty, staff, students and parents as follows:

  • Kindergarten, Primary and Secondary schools: any employee of a public or private kindergarten, primary or secondary schools in Hong Kong is eligible.
  • University and Polytechnics: Faculty and staff of Universities or Polytechnics in Hong Kong; and students attending, or accepted into Universities or Polytechnics in Hong Kong are eligible to purchase.
  • University and Polytechnics: Parents purchasing on behalf of their child, who is a student currently attending or accepted into an Universities or Polytechnics in Hong Kong, are eligible to purchase.

Purchases from NexstMall Back to School 2019 are not for institutional purchase or resale.

Quantity limitation for Education customers

Faculty, Staff and Students purchasing from NexstMall Back to School 2019 will be allowed to purchase the following quantities of product per academic school year:

  • Notebook: Altogether Three (3) may be purchased per academic year.
  • Other products: reasonable quantity per academic year.

Education customers audit rights

Nexstgo Company Limited routinely audits the purchases of customers at NexstMall to insure that only eligible purchases have ordered and that all purchase conditions have been observed. Should an audit disclose after delivery (or should NexstMall otherwise discover) that you were not an eligible purchaser at the time you placed your order or that you have not observed all of the conditions applicable to your purchase, you authorize Nexstgo Company Limited:

  • If you placed your order by credit card, to charge to your credit card the difference between the amount you paid for the delivered goods and the price that Nexstgo charged the general public for the same goods at NexstMall, in effect on the date that you placed your order; and

Should NexstMall not offer to the general public the specific products that you purchased at NexstMall, your credit card will be charged or you will be invoiced the difference between the amount you paid for the delivered goods and the price that Nexstgo charged the general public for the closest equivalent goods at NexstMall, in effect on the date that you placed your order.


All products purchased at NexstMall in Hong Kong cannot be returned or exchanged under these Terms. Exceptions for exchange will be allowed for defective products only. If you believe that your product is defective, please contact NexstMall Customer Service via Nexstgo determines, in its sold discretion, that the product is defective, you will be eligible to exchange your product. Nexstgo reserves the right to test your defective products.

To send back a product eligible for exchange, simply follow the instruction of NexstMall Customer Service and send back your product with the original receipt (or gift receipt) and original packaging.

Please note the following:

  • Eligible products can be returned only in the country or region in which they were originally purchased.

Pricing and Price Reductions/Corrections

With regards to pricing, Nexstgo reserves the right to change prices for products displayed at/on the NexstMall at any time, and to correct pricing errors that may inadvertently occur. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you.

Order Receipt and Status Check

Information contained at NexstMall constitutes an invitation to treat. No such information constitutes an offer by us to supply any products. By placing an order, you make an offer to us to purchase the products you have selected on these terms and conditions. We may or may not accept your offer at our discretion. Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Nexstgo’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The decision to accept your order is in our sole discretion. Because we want to make sure that we have your product available, we won’t accept your order until we have prepared your product for shipping. In most cases this will be within two working days for items that are in stock. Nexstgo may, in its sole discretion, refuse or cancel any order and limit order quantity. Nexstgo may require additional qualifying information prior to accepting or processing any order. After you receive our email order confirmation, you can visit Order Status online to check your order status at anytime. When the order status message shows “Completed”, it means that we have accepted and shipped your order.

Shipping & Delivery

Since the actual delivery of your order can be impacted by many events beyond Nexstgo’s control once it leaves our facilities, Nexstgo cannot be held liable for late deliveries. The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. Payment processing will not begin until we receive all the information we need and full payment. Nexstgo must receive your payment within 30 calendar days or your order will be cancelled.

NexstMall products are delivered by appointed courier(s) during business hours Monday to Friday. In the event of an unsuccessful delivery, we will try to contact you to arrange a more convenient delivery day. We will send you an email after delivery attempts requesting you to contact us within three days to arrange for re-delivery. If we do not hear from you within three days to arrange for re-delivery or if re-delivery is still unsuccessful, the relevant products of your order will be considered as cancelled and you will be subject to a 15% restocking fee. Customers with addresses on outlying islands may not receive door to door delivery.

Consumers Only

NexstMall sells and ships products to end-user customers only. You may not purchase products at the NexstMall for resale, and we reserve the right to refuse or cancel your order if we have reasonable grounds to believe the product is not being purchased by you for end use.

Hong Kong Sales Only

NexstMall accepts orders from billing addresses within Hong Kong. Nexstgo will not ship products purchased at NexstMall to an address outside of the Hong Kong. Nexstgo and AVITA products are subject to Hong Kong and international export control laws and regulations and must be purchased, sold, exported, re-exported, transferred, and used in compliance with such export laws and regulations.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Nexstgo may have to limit the number of products available for purchase. Nexstgo reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Nexstgo confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Nexstgo will cancel the order and refund your purchase price in full.

Data Protection

By placing your order, you agree that we may store, process and use data provided by you for the purposes of processing your order. If you so indicate on the appropriate section of the checkout page, by placing your order you also agree that we may transfer such data, other than credit card details, to other companies in the Nexstgo group of companies in order to provide you with information from time to time on other Nexstgo and AVITA products and services that may be of interest to you. If you do not agree to our transferring such data to other companies in the Nexstgo group of companies in order to provide you with information on other products and services, you should indicate your non-agreement on the appropriate section of checkout. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request.


According to the Producer Responsibility Scheme under Hong Kong Environmental Production Department, a product set out in this receipt may be Regulated Electrical Equipment (REE) under the Product Eco-responsibility Ordinance (Cap. 603). The Ordinance imposes a recycling levy on the REE product, paid by Nexstgo or its suppliers, as follows:

  • Computer or Printer (≤ 30Kg): $15 per item